MREF is IBM's next-generation real estate and facilities application, built on the same Maximo Application Suite platform as Manage, Monitor, and Health. TISS provides dedicated MREF support to keep your real estate and facilities operations running smoothly on this newer architecture.
Our team handles administration, troubleshooting, and user support with the same SLA discipline we apply across all our managed services.
User, security, and configuration administration within the MAS 9.1 environment.
SLA-backed ticketing for functional and technical issues.
OpenShift and application-level performance monitoring specific to MREF workloads.
Managing MAS platform updates and their impact on MREF configurations.
We review your current environment, requirements, and constraints before proposing an approach.
Solution architecture, timeline, and resourcing are defined and agreed before any build work starts.
Configuration, development, and integration work, with regular checkpoints and UAT cycles.
Cutover, training, and a transition into ongoing support so the solution keeps delivering value.
Talk to our engineering team about your requirements — we'll respond within one business day.
